Shipping and terms of payment

Payment methods

You can pay for your order conveniently using one of the following payment methods:

Purchase on account

Purchase on account is processed via PayPal PLUS.
You do not need a customer account with PayPal for this.

Important: After completing your purchase, the bank details and the purpose of payment will appear on the order confirmation page, which you must enter when making the payment.
You will also find these details on our invoice.
You have 14 days to pay the invoice.

Direct debit (SEPA)

The direct debit procedure is processed via PayPal PLUS.
You do not need a customer account with PayPal for this.
As soon as you are redirected to PayPal, you can enter your bank details and billing address.
The purchase amount will then be automatically debited from your specified account.

Credit card

Credit card payments are processed via PayPal PLUS.
You do not need a customer account with PayPal for this.
As soon as you are redirected to PayPal, you can enter your credit card details, billing address and contact details.

The following credit cards are accepted for payment in our online store:
Mastercard, Discover, Visa, American Express, UnionPay, Diners

Bank transfer

You simply pay in advance by bank transfer to the Hanhart account and receive the goods delivered to your home on the specified delivery date.
Please note: if there are waiting lists or longer delivery times for individual models, your order will not be confirmed until payment has been received and only then will you be placed on our reservation list.

Paypal

Pay safely and conveniently via Paypal.
You can find more information on the Paypal homepage.

instant bank transfer

Simply pay online as you are used to.
With your online banking data and maximum security via PIN and TAN.
Thanks to a real-time transaction confirmation to the store, your ordered goods can be dispatched immediately. More here

Shipping costs

Please note: As soon as you select your country when ordering, the corresponding shipping costs are shown under Shopping cart – Show shipping costs.

Customs costs and import fees, e.g. taxes:
Hanhart assumes the customs costs incurred in Germany.
Customs costs and import fees such as import sales tax in the respective foreign country are borne by the buyer.

Returns:
We offer free returns within Germany.
Abroad, the corresponding return costs will be deducted from the refund amount.

Free shipping for orders over 390 EUR gross

For orders over EUR 390 gross, delivery to all countries worldwide is free of shipping costs.

Regulation for orders under EUR 390 gross

Shipping costs Germany: 4,62 EUR net without VAT.

Shipping costs EU countries : 7,14 EUR net without VAT.

Shipping costs Rest of the world: 28,50 EUR net without VAT.