THE RIGHT CARE
To ensure that your watch functions correctly and maintains its impeccable appearance for many years, we recommend that you bear the following points in mind.
The water resistance of your watch may gradually reduce as the gaskets deteriorate with age, or as a result of accidental impact damage to the crown. We therefore recommend that you have the water resistance of your watch checked once a year at an approved Hanhart service centre.
CROWN AND WATER RESISTANCE
To prevent water from getting into the watch movement, always push the crown back into its neutral position on watch models without a screw-in crown. If your watch has a screw-in crown, screw the crown into place carefully to avoid damaging the screw thread. Do not press the chronograph button under water, as it cannot be completely guaranteed that water will not get into the watch movement.
Avoid the magnetic fields to which we are all exposed every day (e.g. microwaves, television, loudspeakers, locking systems on handbags, etc.).
Avoid bringing your watch into direct contact with solvents, cleaning agents, perfumes and cosmetics, etc. Products of this kind can cause damage to the strap, the watch case or the gaskets.
Protect your watch from impacts and exposure to intense light and sunlight.
METAL BRACELET AND RUBBER STRAP
Metal bracelets and rubber straps can be cleaned using a toothbrush and soapy water, and dried with a soft cloth.
Leather is a natural, porous material. You should therefore avoid allowing a top-quality leather strap to come into contact with oils, solvents and cleaning products or cosmetics. By doing so, you can prevent discolorations or premature ageing of the material.
In everyday use, a wristwatch is subjected to many different strains and stresses, such as vibrations, impacts, dust, water, UV radiation or fluctuations in temperature. Therefore we recommend to have a complete service carried out approximately every three to six years.
COMPLETE SERVICE EVERY THREE TO SIX YEARS
We recommend to carry out a complete service every three to six years. After removing the wristband and opening the case, the watchmaker carefully dismantles the movement into its individual parts and examines each component for damage and repairs or replaces it as necessary.
Once the tests and functional controls of the movement and case have been completed successfully, and the all components of the watch have been cleaned professionally, the watch is ready to be returned to the customer.
Our service team is happy to answer any questions regarding your timepiece or our customer service.
+49 (0) 7723 93 44 0
Mon-Thu 8:00 – 12:00, 13:30 – 16:00
Friday 08:00 – 12:00